Industry Case Studies

The BigTurns solution can be applied to a wide variety of industries. Each industry has its own particular needs when building an online business and BigTurns addresses each industry on a case by case study. Below you will find a list of industries each with its own requirements and a solution to meet those requirements. We understand that your company will have additional requests and we are here to explore the opportunity of working with your firm.

Retail

Why are some stores online successful and some stores online not successful?
There is no magic to successful eCommerce but there is a formula...and the first part of the formula is "Content".
Content is king. Retailers need to focus on their Online Store Merchandising and they need a system that allows them to easily and affordability update and customize their product offering. BigTurns has all the features needed in preparing the robust ecommerce system. The five favorite features by online retailers include: on demand site editing, product grouping & cross selling, coupon codes, inventory management, and gift vouchers.

Wholesale

How can I sell online and still maintain my pricing integrity and price confidentially?
We have a new solution for wholesalers and B2B clients. BigTurns eCommerce feature lets you customize your website and eCommerce platform to restrict sensitive information (catalogs, prices, etc) to clients or members only. This feature now allows wholesalers and B2B clients to process wholesale orders online seamlessly and securely without compromising their pricing strategy.
The five favorite features by wholesalers include: Wholesale Pricing, Drop Shipping, Shipping Integration, QuickBooks Integration, and Coupon codes.

Service Industry

How can I grow my business without growing my payroll?
One of the main challenges in the service industry is dealing with clients in an effective and efficient manner. Answering questions, booking appointments, scheduling reminders, and follow up communication takes so much time that it is hard to focus on business development. The most frequent request from service industry businesses (dentists, mechanics, hair dressers, etc) is to Automate Customer service. The five favorite features for service businesses include: Event Bookings (with or with out payment processing), Loyalty Based Email Campaigns, Auto-responders, on demand site editing, and a powerful CRM Database.

Hospitality

How can we automate our systems and still maintain a high level of customer service?
The hospitality industry players live and die on their reputation and their reputation is built upon their level of customer service. Automating some of the key functions of customer service not only creates efficiencies but it also ensures a minimum level of standards when dealing with your clients. The most frequent request from the hospitality industry is to automate the customer service. The five favorite features for the hospitality industry include: Booking System with payment processing, eMail Newsletters, eMail follow up campaigns, on demand site editing, and CRM database to manage client contact.

Real Estate

How do i generate leads online for my business?
In order to be successful in the real estate business a generous amount of time needs to be devoted to generating leads and building a database. It takes more than just a website with a telephone number to generate leads. Real estate professionals need to promote, inform, capture contact details, and follow up. Fortunately, BigTurns has a complete end to end solution for real estate professionals that enables them to communicate to their clients, drive them to their website, and capture contact details for follow up. The five favorite features for the real estate professionals include: email newsletters, web forms, on demand site editing, CRM database for client contact, and the live feed of all web site interaction.

Classified Advertising

How can i create classified ads on my site with out expensive software?
Many business owners want to create a buy and sell area on their web site to service their existing community. Relevant classified advertising on your website can drive traffic and increase repeat visits. BigTurns solution has a web app module that enables the site owner to define the style, look, and feel of advertising layouts. The site owner can also decide on whether to charge for the advertising submission. And the process is all fully automated. Clients log into your site, upload their advertisement, pay the fee if applicable, and the site owner is notified by email or SMS of the posting. The five favorite features for advertising include: Automated advertising Web Apps, seamless payment processing, Auto responders, Email marketing newsletters, and a CRM database for client contact.

Community Organization

How do we build our community website with out hiring a full time programmer?
Community organizations are typically run with a lot of volunteer help. Members are encouraged to participate, volunteer, and help build the community. The challenge for community organizations is finding members who can update and maintain their website. Community websites are one of the most important forms of communication for an organization and the site needs to be current and relevant. BigTurns solution is designed for non-techies to maintain the site, post updates, and manage their member contact. The five favorite features for community organizations include: On demand site editing, event bookings with or with our payment processing, CRM database for client contact, Secure Zone for member only content, and email newsletters.

Fund Raising

We are trying to raise money not spend money.  How can a website help us?
Fundraising and not for profit organizations are faced with the 3 part challenge.  1. Communicating their cause, 2. Signing up members, and 3. Accepting donations.  It is a laborious process with a heavy emphasis on communication and customer service.  The challenge is to automate the processes, streamline the donation system, and manage the client contact effectively.  The five favorite features of the fund raising industry include:  Email Campaigns, On demand website editing, Donation page with seamless payment processing. a CRM Database for client contact, and a Secure Zone for client access.